Terms of Service

Who provides the service

DoneHat is operated by Anika Tasmi Rima, an individual based in Bangladesh. Our postal address is H345, Gaibandha Road, Sundarganj, Gaibandha 5720, Bangladesh. Contact contact@donehat.com for service, legal or billing questions.

Using DoneHat

You must be at least 18 and able to enter into an agreement. If you act for a business or client, you must have authority to do so. Keep account details accurate, protect your credentials and only invite people authorized to access your workspace. A free public audit does not require an account.

What an audit can tell you

DoneHat samples answers to selected questions, records cited sources and suggests work for review. Results depend on the question, model, date and available sources. They are not a complete market survey or a promise of rankings, recommendations, traffic or sales. A before-and-after change does not by itself prove that your edit caused it.

AI drafts can contain errors. Check factual claims, references, intellectual property and suitability before publishing. You decide whether to implement a suggestion. DoneHat is independent of the AI providers it measures and does not control their answers.

Your content and public reports

You retain your rights in content you submit. You allow us and the service providers described in our Privacy Policy to process it to deliver the requested service. Submit only material you are entitled to use. AI output may not be unique or eligible for exclusive ownership; third-party material remains subject to its owners’ rights.

Free audit reports are accessible to anyone with the report link. Do not submit confidential information, access credentials, sensitive personal data or private client material to a public audit. Public link expiry is not a promise that every stored copy is immediately deleted.

Plans, renewals and cancellation

Before a paid purchase, the checkout shows the price, currency, billing period, applicable taxes, plan limits and purchase terms. Where checkout names Freemius as merchant of record, Freemius handles the sale, payment, tax and invoice under its terms; Anika Tasmi Rima provides DoneHat. Test purchases labelled sandbox do not create a live paid subscription.

Recurring plans renew until cancelled. Use Billing in your account or the management link in your purchase receipt before the next renewal. Cancellation and refunds are separate: cancellation stops future renewals, while refund eligibility follows the terms shown for your order and applicable law. Contact us if the billing portal is unavailable. We will communicate changes affecting a future renewal before they apply.

Fair use and service availability

Follow our Acceptable Use Policy. We may limit or suspend activity that creates a security risk, violates these terms or exceeds the agreed allowance. We aim to explain the reason and offer a way to resolve it when lawful and safe. Provider outages, maintenance and plan limits can affect availability; there is no uptime guarantee unless separately agreed in writing.

Responsibility and mandatory rights

To the extent permitted by applicable law, the service is provided as available and we do not guarantee commercial results. For business users, our total contractual liability is limited to fees paid for DoneHat in the 12 months before the event giving rise to a claim, and excludes indirect loss or lost profits. These limits do not cover fraud, wilful misconduct or any liability or consumer remedy that the law does not allow us to exclude or limit.

Closing an account and resolving concerns

You can request account deletion in account settings or contact us. Deletion is separate from removal of a public report and from records a payment provider must retain. Export work you need before closing your account. Contact us first with a concern so we can try to resolve it. Bangladesh law governs these service terms, subject to mandatory protections and court rights that apply where you live. Freemius purchase terms govern the separate payment relationship.

Updates

We show the revision date on this page and will communicate material changes through the service or an account contact channel before they take effect where required. Changes do not remove rights already acquired under a paid order or applicable law. The Privacy Policy explains data processing; using this site is not blanket consent to optional tracking.